Building Your Business
Shipt Perks for Shoppers
The Shipt Perks program is a customized program designed to provide access to discounts...
How to Grow Your Business as a Shopper
Stay updated Shipt regularly sends important updates to your app and shopper email addr...
Shopper Pay
Shoppers with Shipt are a huge part of what sets Shipt apart from the rest of the indus...
Tips FAQ
Will I get 100% of the amount tipped by the member? Yes! If a member leaves a tip for y...
Tax Information for Shoppers (1099-NEC)
As an independent contractor, how you decide to operate your business is up to you. Shi...
Communicating with Members
Communication is key to providing excellent customer service to Shipt members. Shoppers...
How should I interact with store employees?
Effectively interacting with store employees is an important part of being a shopper wi...
What items are prohibited from being delivered?
Prohibited items are items that are unable to be delivered to a member. If you see any ...
Shopper Stats
Shoppers care about delivering a great customer experience, and Shipt has Shopper Stats...
Insurance FAQ
Why do you need my insurance information? Since shoppers with Shipt use their personal ...
How to Set Your Schedule
As a shopper with Shipt, you have the flexibility to create your own schedule and selec...
Shopper Reimbursement Information
If you lose your physical Shipt card, your physical or digital Shipt card malfunctions,...
Shipt Gear Emails
If you’ve ordered from the Shipt Shop and your package has not arrived, arrives damaged...
Delivering to Las Vegas Casinos
Some members may request deliveries to a hotel if they're visiting from out of town. Wa...
Get exclusive rewards through the Shipt Summit Seeker Program™.
The Shipt Summit Seeker Program™ is a rewards and recognition program designed to rewar...
New Shopper Checklists
If you are new to delivery service platforms or gig economy work in general, it can be ...
Do shoppers get a free membership?
Yes! Sign up in the Shipt app with the same email address that's associated with your s...
Estimated Tips
In select metros, shoppers may be able to view an estimated tip amount before they clai...
Shopper Sampling Program
The Shopper Sampling Program is an exclusive program aiming to help shoppers provide an...
What are item notes?
Members may enter notes on items to specify or emphasize important details for a partic...
Understanding On-Time Delivery Pay
If an order is approaching the delivery window and hasn’t been claimed, you may see on-...
Get the right 411 for your metro.
Enter your ZIP code to get information on retailers, services, and regulations specific to where you shop.