Building Your Business

Getting Started as a Shipt Shopper

Wondering what to do next now that you are an approved shopper? Below are some helpful ...

How can I grow my business as a shopper?

Everything is a Learning Experience Have you ever heard about a shopper reaching their ...

Shopper Pay FAQ

How much will I get paid? That’s up to you! Shipt Shoppers are independent contractors ...

Tax Information for Shipt Shoppers

As an independent contractor, how you decide to operate your business is up to you. Shi...

Shipt Shopper Perks

Shipt Shopper Perks is a customized program for shoppers designed to provide access to ...

Scheduling FAQ

As a Shipt Shopper, you have the flexibility to create your own schedule and select the...

Communicating with Members

Communication is key to providing excellent customer service to Shipt members. Shipt Sh...

How should I interact with store employees?

Effectively interacting with store employees is an important part of being a Shipt Shop...

What items are prohibited from being delivered?

The following items are prohibited from being delivered to a member: Alcohol* Tobacco P...

Bundles and Manually Paired Orders

Shoppers who have completed 10 or more shops are eligible to manually pair individual o...

Tips FAQ

Can I accept a tip in-person? You are absolutely allowed to accept tips! Members can ti...

Shopper Stats FAQ

Shipt measures performance with 3 stats that you can find in the My Stats section of th...

How can I increase my chances of receiving positive member feedback?

There are several factors that contribute to a member’s experience. While some are out ...

How do I avoid delivering damaged items?

The success of your business depends on member satisfaction. One component of member sa...

How do I avoid delivering wrong or missing items?

Why is order accuracy important? Providing excellent customer service is our priority, ...

Insurance FAQ

Why do you need my insurance information? Since Shipt Shoppers use their personal vehic...

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