Building Your Business

Getting Started as a Shipt Shopper

Wondering what to do next now that you are an approved shopper? Below are some helpful ...

Shipt Perks for Shoppers

The Shipt Perks program is a customized program designed to provide access to discounts...

How can I grow my business as a shopper?

Everything is a Learning Experience Have you ever heard about a shopper reaching their ...

Shopper Pay FAQ

How much will I get paid? That’s up to you! Shipt Shoppers are independent contractors ...

Tips FAQ

Will I get 100% of the amount tipped by the member? Yes! If a member leaves a tip for y...

Tax Information for Shipt Shoppers

As an independent contractor, how you decide to operate your business is up to you. Shi...

Scheduling FAQ

As a Shipt Shopper, you have the flexibility to create your own schedule and select the...

Communicating with Members

Communication is key to providing excellent customer service to Shipt members. Shipt Sh...

How should I interact with store employees?

Effectively interacting with store employees is an important part of being a Shipt Shop...

What items are prohibited from being delivered?

Prohibited items are items that are unable to be delivered to a member. If you see any ...

Shopper Stats

Shipt measures performance with 3 stats that you can find in the My Stats section of th...

How can I increase my chances of receiving positive member feedback?

After an order is completed, members have the opportunity to provide a rating and feedb...

How do I avoid delivering damaged items?

The success of your business depends on member satisfaction. One component of member sa...

How do I avoid delivering wrong or missing items?

Why is order accuracy important? Providing excellent customer service is our priority, ...

Insurance FAQ

Why do you need my insurance information? Since Shipt Shoppers use their personal vehic...

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