Some members may request deliveries to a hotel if they're visiting from out of town. Watch the video below for some tips from Brandy on delivering in Las Vegas, and keep reading for additional tips and tricks from other top shoppers.
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Communicate early and regularly with your member about hotel delivery policies. If your member is unable to meet you, consider reaching out to HQ for further guidance. To find out more about hotel deliveries, click here.
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Getting a head start on a hotel delivery is crucial. Different issues such as road closures, traffic congestion and pedestrian traffic can delay you in making a timely delivery.
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Sending your member an ETA when leaving the store should give your member enough time to meet in the agreed location.
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Not all hotels provide free parking, so consider checking for surrounding parking locations near the hotel you’re delivering to.
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Consider using a wagon, cart or dolly to transport the order to the member. This helps avoid members having to wait for multiple trips and helps avoid leaving groceries unattended.
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Keep in mind that hotels with Bell Service Attendants may not hold grocery delivery orders, especially with temperature-sensitive items.
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Communicate with your member that an in-person delivery will be necessary when delivering to a hotel.
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Use the front entrance and consider speaking with the valet staff to explain that you’re meeting your member for delivery.
- Most hotels do not allow for delivery to a room and will require delivery in the lobby. Because of this, you may encourage your member to meet you in the lobby, at the entrance, or at the front desk.
