Shopping at ABC Fine Wine & Spirits

Below is some helpful information for shoppers to know about shopping at ABC Fine Wine & Spirits.


Do shoppers need to ask for tax exemption?

Once shoppers are ready to check out in the store, they can tap Check Out in the app and barcode will display. The shopper should let the cashier know the order is tax-exempt and present the barcode for them to scan.

Barcode Troubleshooting

It can be helpful to make sure phone screen brightness is turned up and there is nothing obstructing the cashier's scanner. If shoppers are still unable to get the barcode in the shopper app to scan, cashiers should have a copy of the tax exemption barcode that they can scan instead.


What items are prohibited?

Shoppers cannot deliver tobacco or gift cards from ABC Fine Wine & Spirits. 

If any of these items are on an order, shoppers can kindly let the member know that those items are not eligible for delivery with Shipt. If the member requests more information, shoppers may politely recommend that they reach out to Shipt Support for further details


What do I do about "Free With" items at ABC Fine Wine & Spirits?

Throughout the store, shoppers may see tags next to an item that indicates if purchased, a promotional item can be added to the order at no cost. In this situation, always get the “Free With” item and let the member know there was no charge for the promotional item.


Should shoppers use a rewards card at checkout at ABC Fine Wine & Spirits?

No, Shipt does not have a loyalty program through ABC Fine Wine & Spirits.


Can items be returned?

Yes, items, except for growlers, can be returned to the store where they were originally purchased.
Note: ABC Fine Wine & Spirits has the right to accept or refuse returns for any items.

To complete a return for an ABC Fine Wine & Spirits order:

  • Present the original receipt and your Shipt card at Customer Support. 
  • Write the order number on the receipt and take a picture of it after the store attendant has completed the return
  • Email the picture to shoppers@shipt.com

What should shoppers do if a member has an issue with their order from ABC Fine Wine & Spirits? 

Politely apologize to the member and suggest that they contact Shipt Support via live chat, support@shipt.com, or (205) 502-2500 to get assistance with the issue — the support team will be happy to help!


In order to participate in alcohol delivery, shoppers must have passed the alcohol delivery certification.

If you are 21 or over and interested in delivering alcohol from this retailer, please reach out to alcoholdelivery@shipt.com for more information.

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