In NYC, shoppers have a variety of different transportation options available, however, it is preferred that shoppers use personal motor vehicles or public transit to transport their orders.
If you do opt to utilize public transportation, you'll find transportation options, along with tips for using public transportation and parking in the city below. Micro-mobility devices - such as scooters, e-bikes, and mo-peds - are not allowed.
- Multiple memberships and per ride options
- Stations all over the city
- Membership and per ride options
- Free up to $15 ride with membership
- Flexible pick up and drop off locations
Congestion fee
New York City will charge a daily $9 toll to any vehicle that enters the Congestion Relief Zone in Manhattan, which includes all streets and avenues at or below 60th St.* The city will collect the toll from you via E-ZPass. For shoppers, this toll will be in effect for the Midtown Manhattan and Downtown Manhattan zones. If you don’t have E-ZPass, your vehicle will be identified via license plate photos, and you will be mailed a bill, if necessary. To purchase an E-ZPass, click here. If you’d like more information about the Congestion Relief Zone, click here.
*Note: Shipt does not offer reimbursement for expenses incurred while shopping or delivering including, but not limited to, gas, parking fees, parking tickets, or tolls. Consult with a tax professional to see if those expenses can be written off on your taxes.
Public Transportation Tips
- Give yourself extra time for challenges that may arise due to stairs, small spaces, and transportation delays.
- If you have a cart or wagon, you can use the emergency exits on the subway.
- Buses will usually require carts to be folded before entering.
- Be aware of routes, exits, and peak times. Avoiding public transportation during rush hour can be a good idea when delivering larger orders.
- Keep in mind that use of public transportation should not extend the time that it takes you to shop and deliver the order. Experienced shoppers recommend reviewing the order ahead of time so you can plan your transportation and ensure an efficient and on-time delivery.