Why am I not receiving emails from Shipt?
There are a few reasons you might not be receiving your emails from Shipt, but there are some steps you can take to help ensure these emails show up in your inbox.
Email providers have several reasons they may block that using soft and hard bounces. To avoid this, add t.shipt.com and e.shipt.com as a safe sender OR update your email address to a different email provider.
Have you unsubscribed from transactional emails? Give us a call or chat to resubscribe.
Messaging between customers and independent contractors is different. You would have to unsubscribe from both types of messages.
Be sure to mark emails from Shipt as not spam on all major email platforms.
Add Shipt email addresses to your contacts.
If you continue having trouble receiving emails from Shipt with a specific email address, consider using a different one for Shipt emails.