Shipt HQ Contact Information
Support is available 24/7 via Live Chat and Phone.
Phone: 205-502-2500
Live Chat: Accessible via the Help screen in the shopper app
Assistance for an order currently being shopped or delivered
Request pay reports
Legal name change requests
Shipt HQ Email Addresses:
onboarding@shipt.com
Questions about the status of your new shopper sign up or a shopper referral
Updates to your car insurance policy
support@shipt.com
Support inquiries that are not time-sensitive
Questions about your Shipt membership benefit
shoppers@shipt.com
General questions about your shopper account or app
Request pay reports
Feedback on ways to grow your business
Questions about your stats
Questions about member feedback
Questions about shopper pay
Requests to be removed from the Shipt platform
appreciation@shipt.com
Questions about Shipt Perks for shoppers and Summit Seeker rewards
milestones@shipt.com
Questions about Shopper Milestones
shopperlounge@shipt.com
Access to the Shipt Shopper Lounge Facebook group
identity@shipt.com
You may receive emails from this email address regarding identity verification.
Not receiving emails from Shipt HQ? Click here for troubleshooting tips.