When a member requests a weighted item, the scanner in your app will auto-populate the weight based on what is on the package label.
- The app will display how much more or less weight is needed to match the requested amount as you add each package.
- Aim to get as close to the requested amount as possible based on what is available in the store.
- If you need to add additional packages to match the requested amount, continue to scan until you meet the requested weight.
- When you're finished, tap Add to Cart.
If the item in stock weighs significantly different than the weight requested, a best practice would be to contact the member to ask them if they would prefer the item to be more under or overweight. You can tap the message icon in the top right corner of the screen to contact the member.
- If a member is unsure how much meat they need, a good rule of thumb is to suggest 1–1.5 lbs per person for large birds such as turkeys (this accounts for bone weight) or .5–1 lb for deboned meat.
How do I add produce items by weight?
Some produce, like grapes, cherries, or brussell sprouts, are not able to be sold by eaches. Similar to the process when shopping for meat and cheese, if the app prompts you to add produce to your cart by weight, use the scanner in-app to enter the poundage.
- Tap Add Package to enter the weight of a package
- Tap Scan Package to scan the item's barcode, if available, which will populate the UPC
- The scanner in your app will auto-populate the weight based on what is on the package label.
- To add additional packages, follow the same steps above
- If you need to remove a package, tap the X icon
- When you're finished, tap Add to Cart