There are a few reasons you might not be receiving your emails from Shipt, but there are some steps you can take to help ensure these emails show up in your inbox. 

• Email providers have several reasons they may block that using soft and hard bounces. To avoid this, add t.shipt.com and e.shipt.com as a safe sender OR update your email address to a different email provider. 
• Have you unsubscribed from transactional emails? Give us a call or chat to resubscribe.
• Messaging between customers and independent contractors is different. You would have to unsubscribe from both types of messages.
• Be sure to mark emails from Shipt as not spam on all major email platforms. 
• Add Shipt email addresses to your contacts.
• If you continue having trouble receiving emails from Shipt with a specific email address, consider using a different one for Shipt emails.