Below is some helpful information for shoppers to know about Merrit Super!

Do shoppers need to ask for tax exemption?

No, Merrit Super orders are not tax-exempt.

What items are prohibited?

Tobacco and gift cards are not eligible for purchase from Merrit Super. 

Will shoppers need to bag items at checkout?

No, a store associate will bag the items. 

Can items be returned?

Yes, items, except for growlers, can be returned to the store where they were originally purchased.
Note: Merrit Super has the right to accept or refuse returns for any items.

To complete a return for a Merrit Super order:

• Present the original receipt and your Shipt card at Customer Support. 
• Write the order number on the receipt and take a picture of it after the store attendant has completed the return.
• Email the picture to support@shipt.com.

What should shoppers do if a member has an issue with their order from Merrit Super? 

Politely apologize to the member and suggest that they contact Shipt Support via live chat, support@shipt.com, or (205) 502-2500 to get assistance with the issue — the support team will be happy to help!

In order to participate in alcohol delivery, shoppers must have passed the alcohol delivery certification.

If you are 21 or over and interested in delivering alcohol from this retailer, click here.