Do shoppers get a free membership?

Yes! Sign up in the Shipt app with the same email address that's associated with your shopper account. If the system asks you to pay for membership during check out, please reach out to Shipt Support via live chat, phone or email at

What if I already have a membership?

If you have an existing membership and are a new shopper, you can reach out to Shipt Support to request a prorated refund.

Was this article helpful?