Getting Started as a Shipt Shopper

Wondering what to do next now that you are an approved shopper? Below are some helpful resources to help you prepare and get started on your shopping journey!

  1. New Shopper Welcome Course: 
    This course provides an introduction to the fundamentals every shopper should know before completing their first shop, including helpful information on the schedule, shopping best practices, communication, Shopper Stats, and shopper pay. Start the course >

  2. Shopper App Walkthrough Course:
    Once you’ve had the opportunity to complete the New Shopper Welcome course, build on that knowledge by taking the Shopper App Walkthrough course! You’ll get step-by-step guidance on using the Shipt Shopper app, including building your schedule, navigating shopping lists, sending messages to members, completing orders, and more. Start the course >

  3. Virtual Orientation Live Webinar:
    Get the answers to any questions you have and more by connecting directly with representatives from Shipt HQ during our live Virtual Orientation webinar. There are multiple sessions offered each week so you can find a time that works best for your schedule. Learn more and register >

  4. Shipt's Services and Order Types:
    Shipt offers a variety of services across the nation. To enable shoppers to identify different types of orders, there are unique labels that display for each service and order type. To prepare you for completing different orders, it's important to understand their differences.  Learn more >

  5. New Shopper Checklists:
    View and save our downloadable checklists, which highlight some key things to know when getting started. View checklists >

  6. Shipt Shopper Best Practices: 
    Understand how to utilize the app but want to know some of our best practices for shopping and delivering before getting started? Review best practices >

  7. Stay updated:
    You'll receive important updates from Shipt through your app and the email address you provided while applying to be a shopper. These updates include information about retailer launches, app updates, service changes, and more, and our data shows that shoppers who review these updates have the most success in growing their business as a Shipt Shopper.

  8. Certifications:
    To maximize your schedule and increase earning opportunities, consider getting certified in additional services if they're available in your area. Completing certification courses expands the amount of orders you can be offered by unlocking the ability to deliver items like prescriptions and alcohol.*
    *Note: Prescription Delivery and Alcohol Delivery are not available in all metros. Click the links above to learn more and see if they are offered in your area.





Do new shoppers have boundaries around claiming orders?

As a new shopper, the app provides boundaries around building your schedule to help you establish the foundation for a successful Shipt business. The timeframe in which these boundaries are in place is referred to as the "rookie period". During the rookie period, you will be unable to claim more than 1 order for a single delivery window or claim 3 orders with back-to-back delivery windows in a row.* Once you have successfully delivered more than 10 orders, the rookie period boundaries will automatically be removed, and you may create a more complex schedule if desired.
*Note: New shoppers will receive an error message when trying to claim an order outside of the set boundaries.



Is there a dress code or uniform for Shipt Shoppers?

Wearing a Shipt shirt while shopping is optional, but doing so is highly recommended. Wearing shipt attire allows store employees to quickly identify you as a Shipt shopper, which can help you get in-store assistance quickly when needed. Shipt shirts also allow members to quickly recognize you're with Shipt when you arrive to deliver, which can bring peace of mind and promote a positive member experience. Visit The Shipt Shop digital store to browse options for Shipt apparel and gear.

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